whether you have the experience of this line of cosmetics, you have the opportunity to open a cosmetics shop, cosmetics industry threshold is not high, as long as we have some business skills, do not worry about doing well. How to open a cosmetics shop to make money? The customer is God, the customer is the fundamental and the only cosmetics store survival and development, is the survival of the store stores can not grasp the customer. So how to win new customers and retain old customers? Development and management of members is the key.
member profiles is the first step of membership management, convenient service, to avoid the loss of membership information. In the establishment of membership files, according to the customer’s age, gender, income and other information for effective classification. The old and new customers to distinguish, the telephone, the length of time the membership of the interaction, narrow the gap between the shop and members of the distance. Establish weekly, monthly and quarterly and annual service standards, such as the regular members enjoy membership gifts or other recreational activities, to increase membership identification of cosmetics shop; regular customer communication, adjust sales focus and promotion of preferential policies, improve the probability of returning members of the shop.
to carry out tracking serviceAfter